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  • 31 Day Return Policy
  • Jewellery Price Match Guarantee
  • Free Jewellery Gift Box
  • Official Jewellery Stockists
  • Jewellery Finance Options Available

STEFFANS offers FREE DELIVERY on all UK orders over £30

DELIVERY SCHEDULE AND SHIPPING OPTIONS

We will normally dispatch your order the same day, if the item is in stock and the order is placed before 12pm.

All orders are sent out in discreet, plain white packaging with no mention of Steffans Jewellers on the outside. All items from our brands are packed in their own branded packaging where possible, see photographs on individual product pages for examples. 

Royal Mail (UK)

We offer FREE POSTAGE on absolutely all UK orders over £30. Any orders under £30 will be charged £3.00 for postage. Orders placed with Steffans Jewellers will be dispatched using a Royal Mail recorded service with an expected delivery after shipping of 3-5 working days; please note this will require a signature to confirm receipt of the order. If you are unavailable when your order is being delivered the Royal Mail will leave an Attempted Delivery Card so you can arrange either a redelivery or to collect the order from your nearest sorting office.

Express Delivery (UK)

If you're in a hurry, we also offer a 1-2 working day delivery service. This is guaranteed for the next working day providing the order is placed before 12 noon. The cost of this is £6.50.

INTERNATIONAL SHIPPING

As per UK orders, all orders are normally dispatched the same day, if the item is in stock and the order is placed before 2pm.

We use Royal Mail's Airsure service for all international deliveries. International shipping usually takes approximately 10 days.

European Union

Shipping on all orders to countries within the EU are charged at a flat rate of £7.95, some larger packages may require a small surcharge.

USA & Canada

Shipping on all orders to the USA & Canada are charged at a flat rate of £15, some larger packages may require a small surcharge.

Rest of the World

Shipping on all orders to all other countries are charged at a flat rate of £15, some larger packages may require a small surcharge.

 

Collection in Store.

Northampton or Market Harborough.

If you would prefer, you can choose to collect your order from one of our Steffans stores. Your order can be dispatched to STEFFANS Northampton or STEFFANS Market Harborough for collection. You must bring a copy of your order, paper or electronic and  photographic identification with you (i.e. drivers licence or passport), along with proof of address.

How will I know when it's ready to collect?

You will be contacted by either text, call or email depending on how you want to be informed.

When can I collect my order?

Collection is only available during shop opening times. Please see our store page for more details.

Please allow 24 hours from the time your order was placed to when it will be available for collection, so your order can be beautifully gift wrapped with the love and attention it deserves. Gift wrapping is free, it's part of the service.